Game randomly Crashing. Help!

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Offline BNA

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Game randomly Crashing. Help!
« on: February 11, 2019, 07:25 PM »
Hi, im having issues running rct3 on my pc, its a gaming pc and i cant figure out what is making it crash,
it randomly crashes after speeding up for a couple minutes, and other times just crashes after just playing for 5 mins
Here is the dump file:

Unhandled exception "Access Violation" in "C:\Program Files (x86)\Atari\RollerCoaster Tycoon® 3\RCT3plus.exe" at 0023:007e54a9
Write to location 00000000 caused an access violation

EAX=00000000 CS=0023 EIP=007e54a9 EFLGS=00010206
EBX=00000000 SS=002b ESP=0164df60 EBP=274fe350
ECX=00000000 DS=002b ESI=5c7e0a14 FS=0053
EDX=0000d400 ES=002b EDI=7c1a1030 GS=002b

Bytes at CS:EIP:
89 2b 8b 6f 04 89 6b 04 8b 6f 08 89 6b 08 8b 6f

Stack dump:
0164df60 5c7e0a10 0164dfe4 5c7e0a14 00000000 0000d400 0000d400 00000000 0164e00c
0164df80 00e5959b ffffffff 007e7cd5 0000d500 0164e064 41335c70 0164e0c4 00000000
0164dfa0 040200ff 00000101 41335c70 546f9418 3f800000 00000002 26bb4a47 00000000
do i need the full dump file,? its really long.

And this is the Dxdiag:

System Information
      Time of this report: 2/11/2019, 21:12:50
             Machine name: DESKTOP-T5BP55L
               Machine Id: {62942166-70E0-491E-B1CE-4DD608E7C196}
         Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                 Language: English (Regional Setting: English)
      System Manufacturer: HP
             System Model: 870-130
                     BIOS: A0.37 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8128MB RAM
                Page File: 9782MB used, 6024MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.17134.0001 64bit Unicode

DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

Display Devices
           Card name: Radeon (TM) RX 480 Graphics
        Manufacturer: Advanced Micro Devices, Inc.
           Chip type: AMD Radeon Graphics Processor (0x67DF)
            DAC type: Internal DAC(400MHz)
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_82F5103C&REV_C7
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 8139 MB
    Dedicated Memory: 4076 MB
       Shared Memory: 4063 MB
        Current Mode: 1920 x 1080 (32 bit) (59Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.625500,0.340344), Green(0.280773,0.595227), Blue(0.155773,0.070813), White Point(0.283703,0.298352)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: HDMI TV
          Monitor Id: SNY0240
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: HDMI
Monitor Capabilities: HDR Not Supported
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\amdxc64.dll
 Driver File Version: 25.20.15017.1010 (English)
      Driver Version: 25.20.15017.1010
         DDI Version: 12
      Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.4
 Graphics Preemption: Primitive
  Compute Preemption: DMA
            Miracast: Not Supported by Graphics driver
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False
   Driver Attributes: Final Retail
    Driver Date/Size: 1/31/2019 6:00:00 PM, 1959320 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71EE2-249F-11CF-7E70-5C987CC2D435}
           Vendor ID: 0x1002
           Device ID: 0x67DF
           SubSys ID: 0x82F5103C
         Revision ID: 0x00C7
  Driver Strong Name: oem58.inf:cb0ae414b120890d:ati2mtag_Polaris10DS:25.20.15017.1010:pci\ven_1002&dev_67df&rev_c7
      Rank Of Driver: 00D12000
         Video Accel: Unknown
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeHEVC_VLD_Main10 
      Deinterlace Caps: n/a
        D3D9 Overlay: Not Supported
             DXVA-HD: Not Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported
i hope this this is enough for dxdiag, its 4 times longer than this.
« Last Edit: February 11, 2019, 07:28 PM by BNA »